Privacy Policy

Data Security
Cocinasplus Design s.l.u. guarantees that the information which you facilitate to us is maintained in absolute confidentiality. We will keep it on a secure server and we will fully comply with all applicable Spanish Data Protection and consumer legislation from time to time in place.

On-line security is priority for us; we do our upmost to try and take all the necessary measures to protect the confidentiality of your general information. Only authorized personal has access to the databases that store the information of the user or to the people who use our service.

Under no concept, we will trade nor will transfer the information of our clients to third parties.

Treatment of personal details
With the object to precede your order, or to register on our web-page, you need facilitate to us certain information including, name and surname, address, phone number and e-mail.  In the case of a company the IVA / VAT number.

Your details will be saved as information database. You authorize that the mentioned information is filed in our clients' database for its internal use.

In accordance with the established in the Constitutional law 15/99, of December 13 of  Protection Personal information and in the development regulation, you can, in any time can ask for details of this information, to modify or to request that we cancel your personal information from our database by sending an e-mail to [email protected].

The treatment and management of the same ones fulfills the stipulated in the Royal decree 994/1999 of June 11. For the one that approves the regulation of accident control measures of the automated files that contain information of personal character.

Credit card information & Security
Cocinasplus Design s.l.u. works together with SagePay and Elavon to provide the highest possible level of security on any electronic transactions made via this website. Due to the security of the systems, Cocinasplus does not receive any information about the card details and only has access to a control panel provided by Sagepay in order to allow the processing of transactions. In some cases, we can accept credit cards over the telephone which are entered into our Sagepay control panel in order to take a payment over the telephone. In such instances, any card details taken over the telephone are only recorded momentarily to process the transaction and are disposed of with immediate effect in a secure fashion.

We use Sage Pay to collect/process transaction information and you can read more on their security policy on the following link

We reserve the right to send you proper publicity unless you have indicated it in the record or have requested our bulletin not to be sent to you.

The right is reserved to modify our confidentiality politics because of a legislative, juridical change or in accordance with our criterion or managerial practice.

For any doubt or clarification regarding our politics of confidentiality, please get in touch with us at [email protected].